Whenever an EDI customer has a Master - Sub relationship, you must have the sub-accounts cross referenced in the EDI set-up so that when you receive an order for a particular sub-account, the system knows which customer account number to use.
As an example, HD Supply has a Master - Sub account with WHITECAP being the master account number and then each individual store 001, 002, 064, etc. having a separate sub-account number. The orders are placed on the sub-account but all of the billing goes to the master account.
Example: Master Account Number: WHITECAP Sub-Account Number: 01898804
To set-up a new Ship-To (or Sub-Account location), go to:
Ship To Locations on the Cross References menu
Or - you can click on the button under EDI transactions for Ship-To Locations in the Default AEC Navigation Menu.
When setting up a new Ship-To Location, the Trading Partner ID is filled in for the Trading Partner (in this case, WHITECAP) and the Partner Address ID will be the Location ID or Store number found in the AR Customer Set-Up Screen. The store number has to be typed exactly as you see it in the field beside Sub account store number with no additional numbers, letters, or characters. In addition, the store code in the customer's name must match this exactly as well.
Once you have the Trading Partner and Partner Address ID filled in, you can type in or search for the A/R account number and click save. The location should be added.